Testimonials

THE TAILOR-MADE TMS

• Adaptability : « If we change our service providers, we don't have to change our system. It's much easier to let GOLS get on with managing the interfaces with our ERP and service providers, rather than doing it ourselves ».
  
  
• Facilitating : « GOLS really works as a facilitator when it comes to our IT systems, by serving as the interface between all the other actors and ourselves. In other words, there's just one interface to create: between GOLS and us ».
  
  
• Flexible pricing : « We haven't had to make any investment; we just pay a service charge which varies depending on the number of DNs: it's easier that way! ».
  
  
• Substantial savings : « The GOLS TMS solution has enabled us to raise our service levels (delivery times halved, and incident levels quartered). We've saved 15 million euros in the space of a year, with 5,000 fewer disputes. Finally, we've gained 20 days a year, representing 400,000 euros in finance costs ».

• Professional knowledge : « These are not just IT people. And that's where their strength lies. The teams know our business very well, and they know what loaders expect ».
  
  
• Support : « The teams at GOLS have supported us through all our developments and version changes, including SAP. They can update their TMS to match Kraft's system developments, keeping everything relevant to our operations. That's a huge advantage! ».
  
  
• Tailor-made : « The TMS from GOLS is a very well thought-out. It has really been developed according to Kraft's needs. And it fits our needs perfectly ».
  
  
• Management and optimisation : « The TMS from GOLS means we can rely on very clear and relevant databases, with quick access to the information, which means we enjoy a real advantage when it comes to cost management. This means we can focus our operational staff's work on tasks with high added value, whilst optimising and automating all the administrative tasks. ».

• Tailor-made : « Their great strength is this ability to come up with bespoke tools and to develop them according to our specifications ».
  
  
• Specialised : « They are excellent when it comes to technique, with super-fast response; they're flexible and very good at doing the work ».
  
  
• Customer focussed : « GOLS has the advantage of small structure, very quick to react and customer focussed ».
  
  
• Responsive : « If you have a concern, a question, need to change a parameter or a management rule, or something changes: it's done within the hour. Being so responsive in terms of development is a real breath of fresh air. And all of this comes with innovative, fast Web technology: people are envious of Mars because of that ».